Join Oliver for a day in the life of ICS Community Management, learning about different type of communities and stakeholders, different communication channels and the skills and tools that are helpful to get the job done.
We'll talk about the many ways of how you can get involved in the vibrant ICS community via user groups, online communities and social media and how SocialBizUG.org can help you to get started.
You will also learn how you can apply best practices and lessons learned to get the most out of your existing or planned IBM Connections deployment and maximize participation and engagement of your own Community.