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Tuesday, June 17 • 14:25 - 14:55
A day in the life of ICS Community Management

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Join Oliver for a day in the life of ICS Community Management, learning about different type of communities and stakeholders, different communication channels and the skills and tools that are helpful to get the job done.

We'll talk about the many ways of how you can get involved in the vibrant ICS community via user groups, online communities and social media and how SocialBizUG.org can help you to get started.

You will also learn how you can apply best practices and lessons learned to get the most out of your existing or planned IBM Connections deployment and maximize participation and engagement of your own Community.

avatar for Oliver Heinz

Oliver Heinz

Community Manager, IBM
As Community Manager for IBM Collaboration Solutions, Oliver works with these fantastic groups of dedicated professionals: IBM Champions for ICS Global Customer Partnership Council (GCPC) Global User Groups related to ICS products and technologies SocialBizUG.org and the overall... Read More →

Tuesday June 17, 2014 14:25 - 14:55 CEST
A. Congress Hall Hotel Ambassador