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Tuesday, June 17 • 13:15 - 13:45
Small Business – Small Connections? About creating value with Social Software in SMB (Case Study)

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The Eastern German Savings Bank Association (OSV) represents the political and economical interests of 45 savings banks. With the vision of becoming the best consulting partners for the members the OSV started a social business pilot project in 2012 with IBM Connections. The goal: Less e-mail, faster collaboration, non-hierachical communication, better management of internal knowledge. But with introducing new technology the organization and its culture changed. In this session we will talk about the key learnings from the "OSV-CONNECT" project with a special focus on the change management process. This session is mainly non-technical.


Speakers
avatar for Alexander Kluge

Alexander Kluge

CEO, Kluge Consulting GmbH
Alexander Kluge is a serial entrepreneur, management and IT consultant and of course a Social Business / Enterprise 2.0 enthusiast. He helps customers working smarter with collaboration technologies since more than 15 years - starting back in the good old Lotus Notes 2.x times. | | He studied management and organizational development. Since then he works at the intersection of technology, people, culture and business processes.


Tuesday June 17, 2014 13:15 - 13:45
D. Dvorak Room Hotel Ambassador